How to Improve Customer Interaction with ARES – Shopping Suite

Stefan Vaskevich
author article
CEO & Founder Cyberfox

A platform called ARES – Shopping Suite offers a complete online shopping solution. With a user-friendly UI and a quick checkout procedure, it provides consumers with a seamless buying experience. However, it is essential to constantly enhance consumer engagement if you want to stay competitive in the market. Businesses may better understand their consumers’ requirements, forge deeper connections, and ultimately boost customer loyalty and retention through improving communication channels. In this post, we’ll examine the various ways that ARES – Shopping Suite may enhance user engagement with customers and the shopping experience.

Analyzing customer-business interaction problems

The existing customer interaction system has several drawbacks that negatively impact both customers and businesses. In this section, we will examine these issues in detail and discuss their impact on the shopping experience and business performance.

  • Lack of personalization in communication 

ARES – Shopping Suite is a platform that provides a full online shopping solution. It offers customers a smooth shopping experience with a user-friendly UI and a rapid checkout process. To remain competitive in the market, you must, nevertheless, consistently improve consumer involvement. By enhancing communication channels, businesses may be able to better comprehend the needs of their customers, develop closer relationships, and eventually increase customer loyalty and retention. The several ways that ARES – Shopping Suite may improve user interaction with consumers and the shopping experience will be discussed in this article.

  • Feedback mechanisms that are inefficient 

Customers could have trouble offering feedback or reporting problems, which restricts their capacity to express their wants and preferences. Companies could also find it challenging to gather and analyze client feedback, which limits their capacity to enhance the purchasing experience. Because consumers may believe that their comments are not respected or taken into consideration, this issue may result in decreasing customer satisfaction and loyalty. Ineffective feedback methods in the corporate world can result in missed chances and lost income.

  • Poor customer support

Customers may suffer irritation and a bad buying experience if they can’t easily discover the information they need or get in touch with help. Customers may also believe that a business isn’t paying them enough attention if they receive bad customer service, which can undermine their faith in the company and reduce their loyalty. Poor customer service may have a detrimental effect on revenue and profitability from a business standpoint by lowering customer satisfaction and retention rates.

  • Limited communication channels

Customers may suffer annoyance and a bad buying experience if they are unable to access the brand through their chosen channels. Additionally, having few communication channels can lead to the loss of engagement and relationship-building possibilities, which can have a detrimental effect on customer loyalty and retention rates. From a commercial standpoint, a lack of communication channels may lead to lost sales opportunities and decreased profitability.

Addressing the problems with the current customer engagement system is vital to enhance the shopping experience and promote revenue development. We will go through a number of ways that ARES – Shopping Suite may enhance consumer engagement and deal with these problems in the next section.

How to Improve Customer Interaction with ARES – Shopping Suite

The lack of personalisation in communication is one of the bigger issues with the current customer engagement system. This issue may be resolved by ARES – Shopping Suite by gathering and examining client data, such as purchase history and demographic data, in order to deliver relevant and interesting tailored messages and offers. This raises client retention and satisfaction levels, which has a favorable impact on revenue and profitability.

The absence of a simplified feedback mechanism presents another difficulty. ARES – Shopping Suite may help with this by integrating tools like chat, surveys, and feedback forms. ARES – Shopping Suite may identify areas for improvement and quickly address consumer issues by gathering and evaluating client input. Effective feedback mechanisms also result in improved product development and higher sales.

Customer contact is also hampered by poor customer service. This issue may be resolved by ARES – Shopping Suite by delivering readily available and pertinent information such as FAQs, tutorials, and guides, as well as by providing round-the-clock customer support via channels including chat, email, and phone. ARES – Shopping Suite will contribute to the development of consumer trust and loyalty by offering prompt and individualized service, which will boost customer satisfaction and retention.

Finally, having few communication options might have a detrimental effect on client retention and loyalty. By providing customers with several avenues for communication with the company, including social media, SMS, and chatbots, ARES – Shopping Suite is able to widen the scope of available channels. More possibilities for consumer interaction and sales may result from this, boosting sales volume and profitability.

In conclusion, ARES – Shopping Suite may enhance the shopping experience and build better relationships with its consumers by putting techniques like customizing communication, optimizing feedback systems, increasing customer assistance, and extending communication channels into practice. To increase sales and profitability, it is essential to address current client interactions.

Leveraging AR Technology to Improve Customer Interaction with ARES – Shopping Suite

Improving client engagement is one of the most crucial things businesses can do to stay competitive in the market. ARES – Shopping Suite is a platform that offers an all-encompassing solution for online retailers in this respect. It provides users with a free buying experience via a convenient user interface and a quick checkout procedure. But in order to stay competitive, it’s important to continually enhance client interactions, and one of the most cutting-edge ways to do this is by utilizing augmented reality (AR) technology.

The use of AR technology has several advantages for businesses. Customers will be able to have a more immersive and interesting purchasing experience thanks to augmented reality, which may enhance consumer engagement and conversion rates. Customers may, for instance, see some items in real time from various angles and alter them to suit their tastes. As a result, customers will have a more tailored purchasing experience, which in turn fosters consumer loyalty and pleasure.

AR is still a viable tool for improving tailored communications. Companies may deliver relevant and engaging tailored messages and offers by gathering and analyzing client data such as purchase history, browsing history, and demographic information. Additionally, this will result in higher consumer engagement and conversion rates.

Using AR technology benefits businesses by increasing customer happiness and retention, enhancing brand reputation, and boosting revenue. Companies may foster closer ties with their consumers and eventually boost sales and profitability by giving them a more customized, immersive, and enjoyable purchasing experience.

Overall, the ARES – Shopping Suite may enhance consumer interactions by utilizing augmented reality. Businesses may forge closer bonds with their consumers and enhance sales and profitability by providing them with a more individualized, immersive, and enjoyable shopping experience. Additionally, the usage of AR technology results in greater brand recognition, a competitive edge in the industry, and increased customer happiness and retention.

Examples of CyberFox Agency Projects for AR

CyberFox Agency is a leading provider of AR solutions, with a proven track record of delivering high-quality projects to clients. Our team of experienced developers has worked on a wide range of AR projects, including creating realistic AR masks for various platforms.


We give you a realistic assessment of the work completion time. You always get the job right on time.


Based on your project, we will suggest how to achieve the best result. Just send the materials you have.


Our experience and knowledge allow us to offer the best solutions to show your ideas. If you have questions, just ask.


We perfectly understand when you need visualizations urgently. We work fast.


We share our expert opinion on how best to present your project because we care.

Saving time

You do not need to understand the software or 3D imaging technology. Everything is available at CyberFox.

Assets designed for use on the Snapchat AR platform. Each of the models contains no more than 12,000 triangles. “Full Body Tracking” technology was used to create the assets. The models were created with a focus on optimizing performance and usability and are suitable for use in mobile applications. In addition, the models were designed to be visually appealing and interesting, making them ideal for use in advertising campaigns.


Mira is the mascot of the CyberFox team, and her brother Yuki is the mascot of AVS Consulting, our closest partner. The mascots were designed by the best creative talents of our team, who in this project sought to show the maximum of our skills and experience in 3D character modeling and Web3D. You can see the AR lenses of the Mira and Yuki characters by following this link.
This project demonstrates our ability to create compelling and memorable characters that can be used in various applications, including advertising and games.


At CyberFox Agency, we pride ourselves on our ability to create custom AR solutions tailored to our clients’ specific needs and requirements. Our team works closely with clients to ensure that their vision is brought to life, resulting in engaging and immersive AR experiences that set them apart from the competition.

The bottom line

Any company’ development and profitability depend on improving consumer engagement, and ARES – Shopping Suite provides a complete online shopping solution. However, it is crucial to constantly enhance consumer interaction if you want to stay competitive in the market. In this post, we’ve looked at a variety of ways that ARES – Shopping Suite may improve the shopping experience and foster closer ties with its clients. ARES – Shopping Suite may boost customer satisfaction and loyalty by putting into practice tactics like personalisation in communication, streamlined feedback systems, improved customer assistance, and extended communication channels, which will ultimately result in greater revenue and profitability. A more individualized, immersive, and interesting purchasing experience may be delivered by utilizing AR technology, which can provide companies a competitive edge in the market.

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